Reference

How indslot Handles Your Personal Data

At indslot, your personal data belongs to you — we collect only what is necessary to operate your account, process deposits via UPI, Paytm or PhonePe, and deliver…

Data minimisation principleUPI & Paytm transaction privacyAccount-level access controlsClear retention schedulesDirect deletion requests accepted
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indslot How indslot Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Protection Team

If you have a question about how your personal data is held, need to submit a correction request, or want to understand what we have on file, our dedicated privacy contact paths…

Email Privacy Desk Write to our privacy desk with your account email and the nature of your request. We log every submission and reply with a case reference so you can track progress without chasing.
Live Chat Support Start a live chat session directly from the indslot site footer and select the Privacy category. An agent will verify your identity and route your request to the data team within minutes.
In-Account Request Form Log in to your account, head to Account Settings and select Data Requests. Complete the form there and your submission is automatically linked to your verified profile, speeding up processing.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Every layer of your account — from the moment you complete identity verification to the moment a withdrawal clears to your PhonePe wallet — is covered by the data practices described below.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to measure page performance. You can manage cookie preferences from the banner that appears on your first visit; declining analytics cookies does not affect your ability to play or deposit.

Account Security

Passwords are hashed using industry-standard algorithms and are never stored in plain text. Two-factor authentication via SMS or an authenticator app is available in Account Settings and we recommend enabling it to protect your login from unauthorised access.

Data Retention Schedule

Active account data is retained for the duration your account remains open. Once you close your account, transaction records are kept for the period required by applicable financial regulations, after which they are securely deleted from our systems.

Payment Data Handling

Deposits via UPI, Paytm and PhonePe are processed through PCI-DSS compliant payment gateways. indslot receives only the confirmation reference and amount; raw payment credentials are never transmitted to or stored on our application servers.

Third-Party Sharing

We share your data only with game studios and payment processors required to deliver the service, and only the minimum data each needs. All third parties are bound by data-processing agreements that mirror the protections in this policy.

Your Rights and How to Exercise Them

You may request a copy of your data, ask us to correct inaccuracies, or request deletion where local law permits. Submit requests through the in-account form or our privacy email desk; we will confirm receipt and provide a resolution timeline in writing.

Common Questions About Your Data at indslot

The questions below address what account holders in India most frequently ask about data collection, storage and their rights under this Privacy Policy. If your question is not covered here, our privacy desk is reachable through the contact paths listed above.

We collect your name, email address, date of birth and the identity documents needed for withdrawal verification. Device and session data — such as IP address and browser type — are also logged for fraud prevention and are stored separately from your profile.

No. When you deposit via UPI, Paytm or PhonePe, the transaction is handled entirely by the respective payment gateway. We receive only a reference number and the amount; your VPA, wallet PIN or linked bank credentials never reach our servers.

After account closure, your gaming and transaction records are retained for the period mandated by applicable financial and anti-money-laundering regulations in your jurisdiction. Once that retention period expires, the data is permanently deleted from active and backup systems.

Yes. Submit a data-access request through the Account Settings form or by emailing our privacy desk. We will compile your data into a readable format and deliver it to your registered email address within 15 business days of verifying your identity.

Log in and use the Data Requests form under Account Settings, or contact our privacy email desk directly. Correction requests are processed within 15 business days. Deletion requests are fulfilled where local law permits; we will confirm the outcome in writing.

We share only the minimum data required for each third party to deliver their service — for example, a game studio may receive a session token, not your name. All processors are contractually required to apply data protections equivalent to those in this policy.

A cookie preference banner appears on your first visit. You can accept all, decline analytics cookies, or adjust selections at any time via the cookie settings link in the site footer. Declining non-essential cookies has no effect on account access or deposit functionality.

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